Enter A Support Request

To enter a request, click the appropriateDepartmentbutton below. This will take you to the Department’sSupport Page, where you can submit a request, view previously submitted requests, find answers & more.

Sign In

We recommend that you sign in with your Dominican Network ID to optimise your experience with our portal. To sign in, please click the "Sign In" link in the top right corner next to the search bar.

Find Answerswill take you directly to the Knowledge Base to find a “self-help” solution.
Live IT Supportgives you access to a Support Center Adviosr powered by a Zoom session and is available duringregular working hoursposted at the bottom of this page.
Online Trainingis offered with no charge to the DU community.
View My Open Requestsgives you access to see tickets you have previously entered and have not been resolved.
System Status & Scheduleprovides information about system outages and possible or scheduled maintenance disruptions.